Motor Vehicle Supervisor

The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations:

Clerk and Recorder Division

Supervisor - 1st Line

40

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Mission:
To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone.

Vision:
An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow.

Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work.

Motor Vehicle Supervisor is responsible for overseeing the operational side of the designated Motor Vehicle Office. This role will optimize the operations of auto-title technicians, training, and management in the Department of Motor Vehicles in Jefferson County. This position involves mentoring staff in different areas of operation to ensure exceptional customer service and provide support for any complicated question or escalated conversations while conducting a variety of detailed motor vehicle paperwork and public contact work in support of the Motor Vehicle Division of the Clerk and Recorder's Office.

This position will be provided with a schedule that revolves around normal business hours and our 4-day business week (Monday-Thursday, 7:15AM – 5:45PM).

Hiring Range: $32.00-$35.00/hr

Compensation will be determined based on education, experience and skills.

This position is required to report on-site in Golden.

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires
; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more.

• Assist customers at the counter and on the phones with questions. Resolve conflicts and diffuse scenarios involving difficult customers or employees. Determine appropriate course of action. Ability to navigate the statewide DRIVES system. Remain current on all legislation and statutory changes.
• Responsible for efficient planning, organization, and successful operation of the office. Prioritize and delegate daily tasks. Determine legality of motor vehicle transactions and ensure compliance with Colorado statutes.
• Oversee purchasing for the designated office. Decide which vendors to use and negotiate pricing when appropriate in consultation with superiors. Ensure cost effective measures are implemented. Reconcile credit card purchases. Maintain organized accurate records
• Determine appropriate resources to consult for legal and statutory research. Determine legality and compliance to take proper course of action.
• Supervises staff in area of responsibility. Administers and makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraisals, and taking corrective action. Conducts performance evaluations and communicates short- and long-term goals and objectives. Submits personnel records and reports as required by the County. Assists and advises subordinates as necessary, resolves problems as non-routine situations arise, and ensures adherence to established policies, procedures and standards.
  
  Communicates changes in policy and procedures to direct reports and implements them as directed.
• Other duties and…