Mortgage Underwriting Manager

About Visio Lending

Visio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium- sized investors to grow their rental home, and vacation rental portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental
360 loans. With more than $400 million in capital onboard, a proven record of investment grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success.

We at Visio are passionate about working together towards our goals to continually push this company forward. We innovate, collaborate, celebrate team successes, and recognize individual accomplishments. At Visio Lending, you’ll work on meaningful initiatives that directly support real estate investors nationwide. We offer a collaborative culture, growth opportunities, and flexibility with remote work options.

The Underwriting Manager leads the daily operations of the underwriting team, overseeing underwriting decisions, pre-approvals, and loan-specific reviews to ensure accuracy, quality, and timely execution. This role partners closely with Sales, Processing, Closing, and other cross-functional teams to drive operational excellence, maintain regulatory and investor compliance, and promote consistent underwriting practices. The ideal candidate is a collaborative leader with strong mortgage underwriting expertise, a passion for developing high-performing teams, and a commitment to delivering exceptional service while supporting the company's growth objectives.

• Manageunderwritingdepartment’spersonnel including training, hiring, coaching, mentoring, and setting operations and service goals
• Participate in the establishment, monitoring and enforcement ofaclear set underwriting metrics that balance throughout with loan file quality
• Champion best-in-class service levels that deliver on our brand promise of “fast, simple and dependable”
• Provide recommendations to management on process improvement opportunities within the department and outside where applicable
• Collaborate with departments across the organization to foster a streamlined process and drive quality improvement
• Review daily, weekly, and monthly productivity,pipelines and turn times,and distribute accordingly to maintain clean pipelines and saleable loans
• Provide feedback to management on productivity, quality, and areas of concern
• Participate incontinueddevelopment ofloan guidelines and ensure originated loans fully conform to our guidelines and the contracted reps and warranties
• Focus on continualoperationalimprovementwith automation, process mapping,and personnel training
• Primary and first point of contact to answer questions regarding guidelines and SOPs,and escalate issues to senior management when necessary
• Promote a positive culture whereteam members enjoy their work and take pride in personal and company achievements
• Perform other duties as assigned based on business needs
• Authorized Remote Locations: AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, MI, NC, SC, TX, UT
• Salary Range: $105,000- $130,000 annually (Exempt)

• 5+ years of experience as a Mortgage Underwriter or related position
• 1+ years of supervisory experience
• Advanced manual underwriting skills and independent decision-making ability
• Proven ability to manage time-sensitive, high-complexity pipelines
• Strong initiative, reliability, and commitment to quality and team success
• Technology-savvy with experience working across multiple underwriting systems
• Excellent written and verbal communication skills
• High School Diploma or GED required

• Someone with underwriting experience with Non-QM and DSCR Loans
• Someone with an Associate and/or bachelor's degree in business or a related industry area major

Visio Financial Services, Inc. is an Equal Opportunity Employer