Lead Implementation Project Manager

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BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Professional Services Project Management is responsible for leading all aspects of implementation and service projects for the Dispensing organization. The Project Manager collaborates with customers and leads Implementation Project Teams on planning, scheduling and execution of all deliverables within the scope of the project or program.

Home-based position with occasional travel. Part of team that supports National Implementations

The overall responsibilities of the Implementation Lead Project Manager include:

• Lead, facilitate, coordinate, and supervise day-to-day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
• Creation and use of project plans for assigned projects, which include clear landmarks and assignment of project task responsibilities
• Successfully lead the scope of the project, including customer priorities
• Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
• Appropriately handle / call out project issues or risks
• Leading customer expectations of product and services
• Providing leadership and direction for customers and BD project team
• Demonstrate effective presentation skills, verbal and written, with customers, project teams and leadership
• Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
• Accurately forecasting current and future quarter revenue for each assigned projects
• Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to optimally manage all projects
• Provides constructive performance appraisal input through peer review process

Skills, Duties and Tasks particular to the Lead Project Manager job:

• Demonstrates understanding of industry-recognized project management methodologies
• Possesses healthcare project management experience and demonstrates thorough knowledge and understanding of project management methodologies and relevant clinical and IT operations
• Understands customer medication management workflow
• Demonstrates an understanding of Implementation project governance expectations (scope management, tollgate, and risk & change management processes)
• Has responsibility of orders, medium or large sized projects or teams
• Project scope requires significant impact to customer workflow (multi-site)
• Leads project scope of multiple Dispensing products
• Responsible for maintaining project schedule and timeline
• Aligned with forecasting and backlog management processes
• Participates in pre-sale process for medium or large size projects
• Provides coaching, mentoring, and training for project team and peers
• Able to effectively work across multiple departments (e.g. TSC, Sales, Finance)
• Ensures complete project closure including, customer acknowledgement, equipment reconciliation, and transition to TSC

Required Qualifications:

• Bachelor's degree required or 3-5 years equivalent experience
• Project management or leadership experience required

Preferred

Skills & Experience:

• Specific knowledge of BD business helpful.
• Prefer experience implementing and supporting healthcare IT software solutions, experience with capital equipment model is a plus
• Prefer knowledge of hospital systems and procedures that integrate with BD products.
• Must possess and maintain a valid driver's license and meet BD's auto safety standards.
• Home based position with travel. Travel may average 50% overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work…