Sr Director, Strategic Programs

Remote
1801 E 6th St
Austin, TX 78702, USA

Remote
1801 E 6th St
Austin, TX 78702, USA

Jeppesen Fore Flight is seeking a Senior Director of Strategic Programs to serve as a trusted strategic partner to the Senior Vice President of Professional Services and the broader PS leadership team. This is a unique and high-impact role that operates at the intersection of organizational strategy, executive alignment, and hands-on program leadership providing the connective tissue that keeps the PS organization moving purposefully toward its goals while simultaneously leading the incubation of new initiatives, emerging capabilities, and time-bound special programs.

Reporting directly to the Senior Vice President of Professional Services, you will play a dual role. On one hand, you will support the SVP and leadership team in translating strategic priorities into coordinated action ensuring that the organization is aligned, informed, and operating with clarity and momentum. On the other, you will personally lead a portfolio of strategic initiatives that are too important to run without senior ownership but too early-stage or cross-cutting to sit neatly within a single functional team.

Current programs include the adoption of AI tools across the PS organization, oversight of the Service Offering Manager function, and the design and rollout of a PS enablement program.

The ideal candidate is a versatile, intellectually curious leader who thrives on variety and ambiguity, moves fluidly between strategic thinking and detailed execution, and earns trust quickly across organizational levels. You bring strong program management instincts, sharp communication skills, and the judgment to know when to drive independently and when to bring others along. This role is designed to evolve as the PS organization grows with the expectation that successful programs will be transitioned to permanent ownership, making room for the next set of strategic priorities.

This is a fully remote position. Candidates in the following locations are encouraged to apply: USA, Sweden, Denmark, Germany, and UK.

• Partner with the SVP of Professional Services to develop, communicate, and track progress against the PS organization's strategic priorities, ensuring that functional leaders are aligned and that key initiatives are advancing with the appropriate urgency and visibility
• Prepare high-quality materials for PS leadership team meetings, offsites, and planning sessions including agenda development, pre-reads, strategic frameworks, and follow-up action tracking enabling the leadership team to make well-informed decisions efficiently
• Identify organizational gaps, coordination breakdowns, or strategic blind spots across the PS function and proactively bring these to the attention of the SVP with recommended courses of action
• Serve as a thought partner and sounding board for the SVP on organizational design, people decisions, strategic investments, and emerging challenges, providing candid, well-reasoned input grounded in a deep understanding of the PS business
• Support the design and execution of the PS business rhythm including leadership team cadences, cross-functional planning cycles, and organizational communication ensuring that the structure of how the organization operates reinforces its strategic goals

• Lead a portfolio of high-priority, cross-functional strategic programs on behalf of PS leadership typically initiatives that are in an early or transitional phase, require dedicated senior ownership, or cut across multiple functional areas without a natural permanent home
• Define program objectives, success criteria, governance structures, and transition plans for each initiative, ensuring that programs are set up for long-term success from the outset and that ownership is transferred to the appropriate functional leader once the program reaches operational maturity
• Apply a structured yet adaptable approach to program leadership building momentum quickly, engaging the right stakeholders, removing barriers, and maintaining focus on outcomes rather than activity
• Ensure that strategic programs are appropriately resourced, that dependencies are identified and managed, and that risks and decisions are escalated to PS leadership in a timely and well-framed manner

• Lead the PS-wide initiative to accelerate the adoption of AI tools and capabilities across the Professional Services organization, working in close partnership with functional leaders in delivery, scoping, PMO, and business operations
• Develop and execute a structured AI adoption roadmap for PS identifying the highest-value use cases, piloting tools, measuring impact, and scaling successful applications across the global team
• Serve as the internal champion and subject matter resource for AI in PS, maintaining current awareness of relevant AI tools and developments and…