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Department Records Management Supervisor

Remote / Online - Candidates ideally in
Tacoma, Pierce County, Washington, 98417, USA
Listing for: Pierce County
Remote/Work from Home position
Listed on 2026-08-30
Job specializations:
  • Management
    Operations Management, Project & Program Management, Change Management
Salary/Wage Range or Industry Benchmark: 95000 - 120000 USD Yearly USD 95000.00 120000.00 YEAR
Job Description & How to Apply Below

As the Department Records Management Supervisor, you will lead and oversee the Juvenile Court’s comprehensive records management program. In this role, you will supervise the Records Specialist and work collaboratively with Court leadership, subject matter experts, and partner agencies to ensure the integrity, security, accessibility, and compliance of the Court’s records. You will guide the development and implementation of department-wide systems, procedures, and best practices that support effective public records responses, efficient records retention workflows, and responsible stewardship of highly confidential information.

Your leadership will directly shape how the Juvenile Court manages legal, administrative, and historical records while strengthening transparency, compliance, and operational efficiency. This is a meaningful opportunity to influence lasting improvements to how information is organized, preserved, and shared across an innovative and nationally recognized justice organization.

Why It's a Great Department:

Pierce County Juvenile Court is an innovative leader in the youth justice field. It is home to where reform policies, practices, and programs are nationally recognized. Pierce County Juvenile Court was one of two sites in the nation to be selected to pursue Probation Transformation in partnership with the Annie

E. Casey Foundation. The Juvenile Court system is proud to be a national leader in working with young people and families to address systemic racism and improve outcomes for all people in our community. Even with the successes in our reform journey, we know that there is more work to do as the structure of our current system is designed to produce disparate outcomes for BIPOC children and families, as well as marginalized communities.

Your passion for leading with compassion, listening, supporting, empowering, and providing resources and advocacy to young people and families will be valued here. We welcome and embrace your diverse perspective and talents. We believe people and systems can change, and together, we will make a powerful impact in the community.

Our Guiding Principles
  • We Practice Gratitude: Put relationships first and be thankful; a readiness to show appreciation for others and return kindness.
  • We Value Differences: Appreciate and embrace differences in opinions, cultures, and experiences.
  • We Maintain a Growth Mindset: Effort and perseverance are important; giving and receiving feedback is critical to improving skills and establishing grit. The focus is on the process; outcomes will follow.
  • We Choose Courage Over Comfort: Willing to face challenging tasks and engage in difficult conversations with grace. We support each other in all times.
  • We Practice Authenticity: Be genuine, speak your truth, and seek understanding of experiences that differ from your own.
How to be Successful in the Role:

In this leadership position, success comes from a blend of strategic thinking, strong communication, and hands‑on operational knowledge. You will work closely with staff to ensure clear processes, timely responses, and consistent application of laws and policies related to records management. The ideal candidate is organized, adaptable, and comfortable overseeing both daily activity and long-term improvements.

Exceptional interpersonal skills, tactful communication, and a collaborative mindset will help you support staff, work with internal and external stakeholders, and navigate complex or sensitive information. Strong planning abilities and fluency with modern records-related tools—including Adobe Pro, Excel, and electronic content management systems—will be essential to thriving in this role.

This position is primarily in‑office, with occasional remote work available based on operational needs.

Your Future in this Role:

As the justice system continues to improve and reform, we welcome forward‑thinking, creative, and compassionate people who thrive working in ever changing and innovative environments. This position has opportunities for professional development, leadership, and training, as well as creating many connections within child welfare, education, race equity,…

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