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Remote Associate Director, Customer Success
Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-09-01
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for:
Spring Health
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
Management
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Location: Indianapolis
Spring Health, a global mental health company, is seeking an Associate Director of Customer Success to lead a team of CSMs responsible for the health, retention, and growth of Commercial and SMB customers. This fully remote role aligns with CST or EST hours, with quarterly travel to NYC for in-person collaboration.
You will drive renewals, expansions, and cross-functional collaboration while championing data-driven strategies and scalable CS processes to improve outcomes and customer
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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