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Senior PM - Federal Digital Modernization; Remote
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-09-01
Reston, Fairfax County, Virginia, 22090, USA
Listing for:
ICF
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
Management
Project & Program Management
Job Description & How to Apply Below
ICF is seeking a Senior Program Manager to lead a large federal Contact Center Operations and Digital Modernization program. Remote work within the United States is allowed, with US Eastern time alignment.
You will oversee performance, budgets, staffing, and governance across diverse channels including voice, chat, email, SMS, and self-service. Ideal candidates have extensive federal program delivery experience, strong leadership, and expertise in cloud, AI-enabled customer engagement,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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