External Relations Manager

The Iowa Department of Revenue’s Lottery Division is currently seeking a Public Service Manager 1 to serve as the External Relations Manager. The Lottery Division provides responsible entertainment and prizes to the public, generating revenue for state programs, including support for veterans, economic development, law enforcement, education and agriculture.

• Execute the Lottery’s internal and external communications program
• Act as the Lottery Division’s spokesperson and serve as a brand ambassador
• Supervise members of the External Relations team and create a culture of excellence and continuous improvement
• Advise executive leadership on strategic opportunities and emerging risks

• Expertise managing relationships with media outlets, writing and editing press releases, and acting as a spokesperson
• Experience developing communication strategies for high impact issues
• Experience crafting content for various social media platforms and channels
• Experience leading a team

• Excellent written, verbal, and public speaking communication skills
• Cultivates effective relationships with a variety of internal and external stakeholders
• Proactively anticipate issues and build robust response strategies

The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We have a great total compensation package for all of our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)

• Retirement Investors Club (RIC)

• Flexible Working Environment
  - Work from Home Opportunities

• Health, Dental and Vision Insurance

• Vacation Leave

• Sick Leave

• Paid Holidays (9 days/year)

• Flexible Spending Accounts

• Life Insurance

• Long-Term Disability Insurance

The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you're looking for a career with an organization that values its employees and customers, you've come to the right place.

Applicants must live within the State of Iowa to qualify for this position.

The successful candidate will be required to work on‑site in the Hoover Building in Des Moines, with remote opportunities as it meets business needs.

A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.

Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit (Use the "Apply for this Job" box below)..

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• 1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.
• 2) Eight years of full-time work experience in program administration, development, management, or operations.
• 3) All of the following (a and b):

• a. Four years of full-time work experience work in program administration, development, management, or operations; and
• b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

• 4) All of the following (a, b, and c):

• a. Two years of full-time work experience work in program administration, development, management, or operations; and
• b. A combination of a…