Program Supervisor

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. PROGRAM SUPERVISOR Job Location

Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
1155 N. Arizona Blvd, Coolidge, AZ 85128

Salary: $28.0288/ hourly ($58,299.90 annually)

Grade: 22

Closing Date:
Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on here to view ‘Our DES’ video.

Come join the DES Team!
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as a Program Supervisor with the Rehabilitation Services Administration (RSA). This position is responsible for providing direct supervision to Vocational Rehabilitation staff, including hiring, training, coaching, evaluating, and performing disciplinary action when necessary. The position is responsible for monitoring case management practices to ensure compliance with RSA policies and procedures.

This position will serve in a hybrid work environment.
This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

• Provides supervision and oversight of Vocational Rehabilitation staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Completes unit reports; analyzes and interprets case management and performance reports and determines course of action.
• Represents RSA in community partnership/stakeholder meetings, forums, boards, committees, and work groups. Participates in public relations, community outreach, and responds to public and program inquiries.
• Responds to and researches client inquires and appeals.
• Facilitates regular team meetings, discussions, and case staffing; responsible for assigning workloads and duties.
• Reviews cases for quality assurance through formal and informal case reviews. Reviews and approves client cases.

• Federal and state laws and regulations for Vocational Rehabilitation, rehabilitation principles and practices and reporting requirements.
• Various disabilities and effective case management techniques.
• Counseling techniques.
• Knowledge of effective management and supervisory techniques.

• Leadership, problem solving, decision making, and negotiating.
• Analyzing, evaluating, and interpreting data to implement solutions.
• Oral and written communication.

• Work with a diverse group of stakeholders.
• Prioritize tasks, ability to provide leadership and teambuilding.
• Establish and maintain effective working relationships.

The ideal candidate for this position will have:
Commission on Rehabilitation Counselor Certification (CRCC) preferred.

• Master's degree in Rehabilitation Counseling or related field; plus one year experience, paid or unpaid, working with individuals with disabilities.
• One year of supervisory or management…