Workforce Supervisor

DEPARTMENT OF ECONOMIC SECURITYYour Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

WORKFORCE SUPERVISORJob Location

Division of Employment and Rehabilitations Services (DERS)
Workforce Development Administration (WDA)
1789 West Jefferson Street, Phoenix, Arizona 85007
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Salary: $24.0200/ hourly ($49,961.60 annually)

Grade: 21

Closing Date:
Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence. This position is responsible for providing leadership, coordination, and supervision of the daily activities of an operations team;

setting priorities for the team to ensure task completion and coordinating work activities with other supervisors. Decisions and problem‑solving are guided by policies, procedures and business plans. Depending on assignment, leadership, coordination, and supervision is provided in an office environment or virtual environment for local or geographically dispersed teams. This position will be required to utilize a business methodology that drives continuous improvement.

Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training.

An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2‑10‑207.11). The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

• Plan and coordinate daily work assignments according to a system of management principles; provide direction and instructions to staff to ensure efficient operation of the programs in area of responsibility.
• Perform recruitment, on‑boarding, training, and performance management functions to maintain an effective & efficient work environment.
• Attend and conduct meetings for the dissemination of information and program compliance.
• Design and implement procedures to ensure office operations and services are effective and efficient to meet program goals. Confer with management to resolve issues.
• Collect, compile, analyze, and submit data and correspondence timely to all Division/Administration requests.
• Interpret rules, regulations, and policies, along with Equal Employment Opportunity (EEO) and affirmative action mandates governing Department of Labor (DOL)/DES programs.

• Labor market information and in‑demand industries and occupations.
• Interviewing techniques, transferable skills, assessment tools, and strategies.
• Special needs of minority groups and…