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Remote Director, Revenue Cycle & Omnichannel Transformation

Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Quest Diagnostics Incorporated
Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • Management
    IT Project Manager
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 130000 - 190000 USD Yearly USD 130000.00 190000.00 YEAR
Job Description & How to Apply Below

Quest Diagnostics Incorporated is seeking a Director of Revenue Cycle Management Customer Experience to lead the strategic integration of patient- and client-facing contact centers into a unified Omnichannel Shared Services organization. This role guides Epic Cheers/Resolute deployment and the migration to an enterprise cloud CCaaS platform, enabling a remote, scalable workforce.

The ideal candidate will have 8+ years in healthcare revenue cycle leadership, deep Epic expertise, and a track

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