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Remote Intake Operations Leader
Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-04
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for:
Grand Valley State University
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Management
Operations Management, Administrative Management
Job Description & How to Apply Below
Grand Valley State University is seeking a Centralized Client Intake Manager to transform our statewide intake model. You will lead a small team of Intake Specialists, ensure consistent front-end triage, and align processes with geography and expertise across the MI SBDC network.
The role blends high-level systems oversight—including AI integration and Salesforce/Google Workspace optimization—with hands-on supervision, scheduling, and ongoing program improvement.
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