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Strategic Accounts CS Manager — Lead Retention & Growth; Remote
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-09-05
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Employ
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
Management
Account Manager, Client Relationship Management
Job Description & How to Apply Below
Employ is hiring for a Manager, Customer Success Strategic Accounts to lead a team of Customer Success Managers focused on High Touch and Strategic Accounts. You’ll drive retention and expansion, own renewal strategies, and partner cross-functionally to deliver ongoing adoption and value from Employ’s products.
You will lead coaching, foster collaboration, and own the end-to-end renewals process, shaping strategic plans and playbooks to maximize engagement and revenue across a portfolio of
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