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Emerging Market Client Success Leader; Remote

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: Lantern
Remote/Work from Home position
Listed on 2026-09-05
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Emerging Market Client Success Leader (Remote)

Lantern is seeking a Manager, Client Success to own the health and growth of our Emerging Market segment (employers with 1,000–5,000 employees) in close partnership with the VP of Client Success, Emerging Market. This is a player-coach role: you will personally manage a book of roughly 10 client accounts while coaching a team of 3–4 Client Success Managers.

Location:

Remote, USA. You will drive renewals, growth, and member retention, develop service strategies, and provide segment health updates

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