Manager, Enterprise ; Salesforce) Remote From

Manager of Enterprise Applications

Join the Colorado Governor's Office of Information Technology (OIT) and play a pivotal role in public service. As the Manager of Enterprise Applications, you will lead a dedicated Salesforce development team, acting as the primary point of contact for application development services. This role demands a balance of strategic vision and tactical execution, requiring you to supervise staff while overseeing the full lifecycle of application service design, development, and operations.

Essential Functions:

• Lead the Salesforce Application Development team in delivering high-impact, scalable technical solutions. Serve as the primary point of accountability for operational stability, service desk excellence, and customer service satisfaction across the portfolio.
• Drive the design, planning, and delivery of application features by strictly adhering to OIT architectural standards and industry-leading best practices. Ensure all project outcomes are robust, secure, and fully compliant with organizational governance policies.
• Provide direct supervision for staff, fostering a high-performance environment rooted in accountability and empowerment. Lead the daily operations, team coordination, and professional growth of direct reports.
• Execute annual performance management cycles, including the development of metrics-based staff plans and the completion of bi-annual performance reviews. Proactively mentor staff to align individual career growth with departmental and organizational objectives.
• Oversee fiscal responsibilities by identifying and presenting data-driven recommendations for upcoming budget needs, ensuring alignment with department business objectives and optimizing resource allocation within financial constraints.
• Actively engage in improving leadership skills, attitudes, and knowledge, especially as related to equity, diversity, and inclusion. Attend training, development, and group training on topics of inclusive leadership.

To be successful in this role, you must be a forward-thinking leader who thrives on both strategic vision and hands-on tactical operation. We are looking for a candidate who brings a systematic, goal-oriented approach to problem-solving and decision-making, ensuring that every challenge is met with a clear, deliberate solution. You should possess the influence to work effectively across functional boundaries, building alignment and driving performance even outside your direct sphere of control.

Above all, you must embody an innovative mindset—someone who proactively challenges the status quo to identify better processes and demonstrate strong change management skills by successfully guiding individuals and teams through transitions toward a desired future state.

Minimum Qualifications:

• Minimum of four (4) years of experience in an occupational field related to the work assigned to the position, to include experience with the Salesforce platform.
• Experience must include at least one year (1) performing at the level of Senior/Lead/Matrixed Leadership in a relevant position.

Substitutions:

• Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications. There is no substitution for any required management experience.
• Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.
• If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications:

• Demonstrated proficiency in Agile and other development frameworks, with a strong ability to assess the suitability of these methodologies for specific project environments and application types.
• Proven track record in a hands-on capacity, driving complex application development projects to successful completion while effectively monitoring team progress and ensuring milestone adherence.
• Skilled in collaborating with peer organizations to align IT processes (e.g., SDLC, Governance) and tool strategies with departmental needs, driving greater operational efficiencies and high-quality deliverables.
• Demonstrated knowledge of metrics and KPIs related to application quality and team work-effort (time management), with an ability to apply these insights to improve product outcomes.
• Minimum of three years of professional experience designing, developing, and managing solutions within the Salesforce ecosystem.
• Salesforce Administrator Certification.

Conditions of Employment:

• This position may require travel within the specified geographic area, and to locations across the state as needed.
• This position may require on-call duties as needed by the position.