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Senior Director, Retail Operations & Customer Experience
Remote / Online - Candidates ideally in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-09-07
Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for:
J.Jill
Full Time, Remote/Work from Home
position Listed on 2026-09-07
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
J.Jill seeks a Senior Director, Retail Operations & Experience to shape strategy and operating models for the store fleet. You will lead the home office Store Operations function, partner with field leadership, and drive scalable execution focused on the customer and associates.
You will improve processes, reporting, training, and workload planning while applying strong P&L acumen to staffing, labor, inventory, and KPIs to deliver business results.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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