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Remote Associate Director, Customer Success – Commercial & SMB
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-09
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Spring Health
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Management
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Spring Health is seeking an Associate Director, Customer Success to lead a team of Customer Success Managers supporting Commercial and SMB clients. This fully remote role requires quarterly travel to our NYC headquarters and alignment with CST or EST hours.
You will own health and retention, drive renewals and expansions, and translate feedback into product insights, while scaling processes and ensuring data accuracy across CS systems.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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