Facility Operations Assistant 1

Duties Description Duties

The New York State Office of Children and Family Services (OCFS) is seeking a Facility Operations Assistant 1 to work in Albany County. The Facility Operations Assistant 1 is a critical position tasked with the duty of maintaining, operating, and continuously monitoring all office equipment. This diligent oversight is crucial in ensuring that the OCFS fulfills its service commitments to the residents of New York State.

The OCFS is dedicated to improving the integration of services for New York’s children, youth, families, and vulnerable populations; to promoting their development; and to protecting them from violence, neglect, abuse, and abandonment.

The Bureau of Clearances and Records (BCR) is responsible for conducting child abuse and maltreatment background checks on all prospective foster and adoptive parents, childcare providers, residential care staff, and various other public and private employees who have contact with children throughout New York State. Eligible employees cannot begin employment without the BCR completing the clearance process and thousands of New York State residents submit their clearance information each day.

The BCR also coordinates the processing of requests for administrative reviews and fair hearings related to child abuse and maltreatment cases statewide. Additionally, the BCR completes criminal history reviews for all prospective foster and adoptive parents, childcare providers, and mentors in New York State. Finally, the BCR is responsible for maintaining records of child abuse and maltreatment statewide and releasing portions of these records upon request by authorized individuals.

The Facility Operations Assistant 1 is responsible for the daily inspection and maintenance of various office equipment. This includes high-capacity printers, commercial document scanners, letter folding and envelope stuffing machines, and an industrial document shredder. They ensure that all printers are full of paper, have sufficient toner, are free of paper jams, and that no printer error codes are present. They monitor the printers during daily scheduled print jobs to prevent mechanical issues and overflow of print output trays.

They also review letters for valid addresses and prepare them for processing. Their duties include operating the letter folding and envelope stuffing machines, clearing paper/envelope jams when needed, and performing regular preventive maintenance tasks on these machines. They maintain and operate document imaging machinery, uploading documents into a central repository. Additionally, they monitor office supply levels, place monthly orders, and manage the distribution of supplies and equipment.

Occasionally, they may be required to transport confidential documents to and from the local home office, located just 5 miles away.

Physically able to perform the duties assigned.

Possession of a valid New York State driver's license may be required.

Additional Information

The only potential travel is to and from HO, which is only five miles.

If you would like to work for a premier agency focused on enhancing the quality of life for the people of New York State by providing a system of family support, juvenile justice, youth development, child care and child welfare services that promote the safety and well‑being of children and adults, then the New York State Office of Children and Family Services is for you.

To learn more about our agency and our mission, please visit https://ocfs.ny.gov/.

• All prospective employees will be investigated through a…