Area Manager, Management Operations Management

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Full Time Manager Honolulu, HI, US

2 days ago Requisition

Salary: $60,000.00 Annually

A TFG HI Commercial Cleaning Area Manager is an “in-the-field” working leader who can professionally engage with clients while also selecting, leading, and motivating their janitorial teams. The successful candidate must be a reliable, hardworking, self-motivated professional who has high standards for customer satisfaction and problem solving.

• Ensure the cleanliness of assigned properties which include office suites, restrooms, and indoor and outdoor common areas.
• Serve as the subject matter expert for your properties and understand how to effectively use the appropriate cleaning products and methods for different facilities.
• Ability to safely drive to different client sites.
• Must be consistently reliable, efficient, and have a high commitment to service excellence.
• Demonstrate professionalism, high integrity, and self-discipline to do what’s right.
• Effectively communicate with customers and coworkers.
• Think like a company owner!
• Client Relations
  • Serve as the lead to successfully onboard new accounts.
  • Collaborate with the client and home office to resolve issues or concerns.
  • Develop and maintain relationships with both existing and new customers.
  • Maintain a high level of customer service through consistent quality control checks.
• Team Leader - Hire, train, certify, motivate, and inspire a distributed team of janitors to accomplish work.
  • Train team on how to properly and safely service clients.
  • As needed, such as for new accounts when cleaners are not in place, select and recruit your janitorial team.
  • Audit inventory and deliver supplies to client sites.
  • Regularly inspect your team’s work.
  • Coach team members.
  • Lead team meetings as necessary.
  • Assist and clean as necessary.
  • Manage the labor and supply costs within approved budgets.
• High school diploma or equivalent
• Supervisory experience within the janitorial industry, housekeeping, or similar service industry is highly preferred.
• Will need to drive company vehicles. Preference will be given to candidates who have a valid driver's license with a clean abstract.
• Possess clear and effective communication skills. Basic English proficiency is necessary. Bi-lingual (Tagalog or Ilocano) is helpful.
• Must be able to drive throughout the day to visit client sites. Must have a valid driver’s license with clean abstract.
• Excellent leadership skills.
• Ability to train and teach others.
• Highly organized self-starter and motivated problem solver.
• Strong interpersonal, time management and presentation skills as well as the ability to develop strong and lasting business relationships.
• Exceptional organizational skills and high attention to detail.
• Must be able to apply common sense understanding to carry out instructions. Strong analytical and problem-solving skills are highly preferred.
• Comfortable working in a fast-paced, dynamic environment
• Ability to work collaboratively with colleagues of all levels and build cross-functional relationships.
• Authorized to work in the U.S. – We Use E-Verify
• Paid time off.
• Medical, Dental, and Vision Insurance.
• 401k Retirement Plan.
• Access to a company car and company cellphone.
• Competitive starting salary with potential to earn performance-based bonuses.

** The Facilities Group and its Subsidiaries are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics,…