Operational Quality Manager

The Department of Agriculture, Trade and Consumer Protection (DATCP) works hard to protect and promote Wisconsin’s agricultural industries and consumers. As an agency, we strive to serve the people of Wisconsin assuring: safe, wholesome food; consumer protection and fair business practices; animal and plant health; a clean environment; and strong agriculture and commerce. To successfully attain these goals, we recognize our success hinges on the high quality, dedicated staff we employ.

The DATCP currently has an opening for a Operational Quality Manager (
Program and Policy Analyst – Adv
) position within the Division of Agricultural Resource Management, Bureau of Agrichemical Management.

This position is located at the Prairie Oaks State Office Building situated on Madison’s southeast side and a beautifully wooded and scenic hilltop venue. Our employees enjoy low-cost parking at the facility and are only minutes away from the Beltline Highway, Interstate 90 and Highway 51 for quick access to local restaurants, retail and service locations.

This position may have the ability to work remotely up to 6 days per 2-week pay period! An approved remote work agreement is required before an employee may work remotely. Approval of the employee’s remote work agreement and work schedule will vary based on the operational needs of the Division. All DATCP employees who work remotely are required to live in Wisconsin.

This position offers the State of Wisconsin’s excellent benefits package , which includes 19.5 days of paid time off tostart, 9 paid holidays, accrued sick leave, multiple insurance options and an exceptional retirement plan! To help you understand what your benefit package would be worth, please check the Total Rewards Calculator here .

• 19.5 days of paid time off tostart
• 9 paid holidays
• accrued sick leave
• multiple insurance options
• an exceptional retirement plan

This posting may be used to fill future similar vacancies.

This position serves as a professional program staff person responsible for bureau program analysis and planning, including the use of technology and performance metrics to improve business operations, systems, etc. The position will play a significant role in decision making within the assigned scope of responsibility; an in-depth understanding of bureau programs and operations is needed.

In addition, the position will serve as the operational quality manager for the bureau, with duties related to: coordinating bureau program evaluations, developing and implementing a process/procedure auditing programs, development and maintenance of the bureau’s SharePoint site, and maintenance of the bureau’s quality management plan/quality assurance project plan.

This position also provides leadership to the bureau’s SharePoint User team and provides project management for the development and implementation of agency approved IT projects in the bureau. This position is responsible for analyzing bureau IT processes and systems to identify changes to improve efficiency. This position develops and maintains the bureau’s SharePoint site and process.

The classification of this position is Program and Policy Analyst – Adv , which is in schedule-range 07-03 with a starting pay between $36.00-$42.00 per hour ($74,880-$87,360 annually) based on qualifications.

This position is not represented by a collective bargaining unit. A 12-month probationary period is required. Pay for current state employees will be set in accordance with the State Compensation Plan at the time of hire.

At DATCP, we strive to deliver efficient and effective programs and services to Wisconsin agriculture, consumers, and businesses. The Department has…