Assistant Vice President, Claims

Position: Assistant Vice President, Employee Benefits Claims
## Assistant Vice President, Employee Benefits Claims Apply:
Hartford, CT:
Full time:
Posted Yesterday:
R2626977

AVP Claims - CX05BE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
As a member of the Employee Benefits Claims Senior Leadership Team, the Employee Benefits Claims Assistant Vice President serves as a strategic partner to the Senior Vice President and leadership team, helping translate the organization’s vision and priorities into coordinated action and measurable results. The role drives strategic planning, operating discipline, continuous improvement, and cross-functional execution bringing together leaders and partners across Employee Benefits to strengthen organizational performance, reduce variation, and advance the Claims strategy.

Reporting directly to the Employee Benefits Claims Senior Vice President, the Employee Benefits Claims Assistant Vice President is accountable for the organization’s strategic and operating rhythms, the prioritization and execution of key initiatives, and the timely resolution of issues requiring leadership attention. Acting on behalf of the Senior Vice President when appropriate, this leader connects strategy, performance insights, workforce priorities, transformation efforts, and stakeholder engagement to ensure the organization delivers on its commitments and is positioned for future success.

This role is eligible for hybrid or remote work arrangements. Candidates who lives near of one of our offices, will have the expectation of working in an office three days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into the office ~ four days/month.
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* Primary Responsibilities:

*** Serve as a strategic partner to the Senior Vice President (SVP) and leadership team, setting and operationalizing vision and direction for the Employee Benefit (EB) Claims organization in alignment with the Employee Benefits and Claims strategic priorities.
* Foster a culture of continuous improvement and innovation within EB Claims through partnership with EB Claim leaders to develop and execute on transformation initiatives.
* Partner with the Optimization & Transformation, Finance and Workforce Management teams to monitor and control for business impacts of investment and Continuous Improvement initiatives, ensuring a strong understanding of benefit achievement, operational, and customer impacts.
* Effectively communicate EB Claims strategies and initiatives to stakeholders, ensuring alignment with business priorities.
* Represent the SVP and EB Claims in customer and broker engagements as needed, effectively communicating the EB Claims story and vision.
* Represent the SVP with internal and external partners, maintaining alignment on all relevant issues.
* Identify opportunities, generate, develop and lead special projects that span the EB Claims line of business to drive organizational success.
* Drive organizational performance and operational health by analyzing business and workforce insights, partnering with leaders to implement Strategic Workforce Planning strategies that evolve routines, strengthen critical capabilities, and prepare the organization for future workforce and business needs.
* Develop and deliver compelling materials for operational and ad hoc meetings with business partners and leaders.
* Liaison between EB Claims and functional partners including CRO, SIU, Transformation & Optimization, SEG, Compliance, Workforce Management,…