Senior Manager, Donor Data & Operations - Further; Remote

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential.

• Everyone is an asset
• Every event is an improvement opportunity

These values guide how we work together and continuously improve. We expect every team member to bring these principles to life in their daily work.

The Senior Manager, Donor Data & Operations - Step Further reports directly to the Vice President of Fundraising for the Federal Scholarship Tax Credit Program and serves as a strategic leader responsible for advancing the organization's fundraising effectiveness through donor data management, operational excellence, and technology innovation. This role leads the strategy, administration, and optimization of donor systems, fundraising operations, gift processing, data governance, reporting, analytics, and automation.

The Senior Manager ensures the integrity, accuracy, security, and accessibility of donor information while delivering actionable insights that support fundraising growth, donor engagement, and organizational decision-making. As a key partner to fundraising leadership, internal stakeholders, and technology vendors, this position drives cross‑functional collaboration to improve donor experiences, enhance campaign performance, and streamline operational processes. The role is responsible for developing scalable systems and workflows, establishing data governance standards, ensuring compliance with organizational policies and industry best practices, and fostering a culture of accountability, transparency, and exceptional service.

The Senior Manager oversees donor database functionality, operational budgets, reporting and dashboard development, and technology integrations, while leveraging automation, business intelligence tools, and predictive analytics to improve efficiency and support strategic fundraising initiatives. This leader continually evaluates and implements innovative solutions that strengthen operational performance and maximize philanthropic impact. Success in this role requires deep expertise in fundraising operations, donor database management, data analytics, and process improvement, along with the ability to translate complex data into meaningful insights that drive strategy, inform decision‑making, and advance the mission of Step Up For Students.

Remote (United States)

• Manage the donor data team, data reporting and processes to provide excellent and timely customer service to donors and internal team members.
• Serve as a vital liaison between fundraising leadership and internal team, ensuring clear communication and alignment on campaign goals and partner and donor engagement processes.
• Oversee design, development, support and maintenance of donor database to include functionality, security back‑up and data integrity.
• Comply with all policies, regulations and industry standards for ethical and confidential donor relations.
• Responsible for development and management of donor data and operations budget.
• Oversee ETL processes for continuous improvement ensuring they are efficient, error‑free and aligned with business needs.
• Provide data automation, database queries, reporting tools and predictive modeling by utilizing Python scripting for transformation tasks, SQL for data manipulation and CI/CD principles for automation and monitoring.
• Co…