Vice President of Engineering | US -Remote

Vice President of Engineering

Company:Neuron
7.ai

Location:US-Remote

Neuron
7.aiisaleading
Service Resolution Intelligence platformleveraging
AIandGenAI
totransformenterpriseserviceoperations.

Wehelpglobalenterprisesimproveresolutionspeed,reduceoperationalcosts,andenhancecustomerexperiencethroughintelligentautomationandAI-driven insights.

Wearelookingforaseasoned
VPof Engineering toleadandscaleourglobalengineeringorganization.

Thisleaderwillberesponsiblefordrivingthetechnologyvision,building high-performing teams,anddeliveringscalable,enterprise-gradeAIproducts.

Therolerequiresdeepexpertisein
AI/GenAIsystems,distributedarchitecture,and enterprise

Saa Splat forms .

• Defineandexecutethe
  engineeringstrategyandtechnologyroadmap
  alignedwithbusinessgoals
• Build,lead,andscale
  high-performingglobalengineeringteams
• Drivearchitectureanddeliveryof
  AI/GenAIplatforms(LLMs,RAG,NLP,agenticsystems)
• Ensure scalability,reliability,andperformanceofenterprise
  
  Saa Sproducts
• Partnercloselywith Product,Sales,and Customerteamstodelivercustomer-centricsolutions
• Establishbestpracticesin
  software development,Dev Ops,andqualityengineering
• Lead hiring,mentoring,andleadershipdevelopmentacrossengineeringteams
• Driveinnovationin
  AI,data platforms,andcloudinfrastructure
• Manage budgets,planning,andezecutionforengineeringinitiatives

• 15+yearsofexperiencein
  software engineering
  ,with5+yearsinseniorleadershiproles
• Provenexperienceleading
  engineeringteamsinhigh-growthSaaSorAIcompanies
• Strongexpertisein
  distributed systems,cloud platforms(AWS/Azure/GCP),and microservices
• Experiencebuildingandscaling
  AI/GenAIsystems(LLMs,RAG,NLP,search platforms)
• Trackrecordofdelivering
  enterprise-gradeproductsatscale
• Strong leadership,communication,andstakeholdermanagementskills

• Experience in
  Field Service,Customer Service,orenterpriseoperationsdomain
• Familiarity with
  Salesforce,Service Now,orenterprisesystemintegrations
• Experience with
  vector databases,embeddings,andAIevaluationframeworks
• Background in
  data engineering,analytics,orsearchsystems

Neuron
7.ai
iscommittedtofosteringadiverseandinclusiveworkplace.

Weensureequalemploymentopportunitieswithoutdiscriminationorharassmentbasedonrace,color,religion,sex(including pregnancy,childbirth,orrelatedmedicalconditions),sexual orientation,genderidentityorexpression,age,disability,national origin,marital status,oranyothercharacteristicprotectedbylaw.

Ifyou’reexcitedaboutusingdatatodriveserviceintelligenceandwanttobepartofaforward-thinkingteam,we’dlovetohearfromyou!

This posting is for the Vice President of Engineering | US
-Remote role at Neuron 7, based in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Vice President of Engineering | US
-Remote role in the description above.

We appreciate your interest in this position.