ACTT Team Leader - Children's Hope Alliance; Charlotte, NC)
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-18
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Management
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Healthcare
Job Type
Full‑time
DescriptionAre You Looking For a Workplace That Values Your Well‑being And Supports Your Family Life? Look No Further! At Children's Hope Alliance, We Believe In Creating a Supportive And Inclusive Environment For All Our Employees.
We offer an array of family‑friendly perks:
- Parental Leave:
We understand the importance of family time. Our generous parental leave policy ensures you can cherish those precious moments with your new addition. - Military Reserve Pay:
We proudly support our employees who serve in the military reserves. - Bereavement Leave:
In times of loss, we stand by our employees. Our bereavement leave policy provides the time you need to grieve and be with your loved ones. - Work‑Life Balance:
We believe in a healthy work‑life balance. With flexible working hours and remote work options, we help you manage your professional and personal life effectively. - Birthday PTO:
Celebrate your special day with a day off on us! Enjoy your birthday with family and friends, making memories that last a lifetime.
Sign‑On Bonus $1,500K
SummaryThe Child ACTT Team Lead is responsible, personally or through appropriate delegation, for staffing and clinical supervision of the Child Focused Assertive Community Treatment (ACT) team. The Team Leader works in conjunction with the Chief Program Officer, Program Manager, Program Director, and Psychiatric Supervisor to provide overall clinical leadership and responsibility for monitoring participant treatment, rehabilitation, and support services provided by the Child ACT Team, as well as supports the clinical supervision, education, and training of other team members.
The Team Leader provides assistance to individuals to maximize their recovery, ensures consumer‑directed goal setting, assists both the individual and family served to gain hope and a sense of empowerment, and provides assistance in helping the individuals served become respected and valued members of their family and community. This is a flexible hybrid position, requiring office, home and community‑based work.
Duties And Responsibilities
- Plan, implement and manage staffing to ensure required level of service to participants.
- Maintains a caseload of at least 4 families; or as otherwise needed for team coverage. Team Lead will meet productivity standards for own caseload; and also hold team members supervised to their productivity standards as well.
- Ensure training and clinical supervision is provided within scope of practice. Collaborates with Program Manager and Leadership for internal training needs.
- Customer Service
Skills:
General friendliness, a solution‑focused attitude, being responsive and flexible. - Participates in open, direct, solution‑focused communication with participants, families and team members.
- Collaborate with Program Manager to evaluate utilization and programming to meet financial requirements.
- Staff clinical duties could include but are not limited to intake, evaluation, assessment, supervision, side‑by‑side support, co‑facilitation of psycho education groups, co‑facilitation of Family Education and Support and case management for individuals and their families. This is done under direct clinical supervision and based on their scope of practice as identified by CHA and individual licensing entities.
- Facilitates team/staff meetings to encourage transparency amongst the inter‑disciplinary team and provides clinical direction as appropriate.
- Monitors participant level of service and treatment provision by the team in accordance with Participant Achievement Agendas.
- Monitors the team/staff adherence to clinical documentation and service compliance standards.
- Participate in case conferences, team meetings and any other appropriate meetings associated with…
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