Remote AI CX Services Leader — Enterprise Impact
Yuma, Yuma County, Arizona, 85365, USA
Listed on 2026-09-18
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Management
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IT/Tech
Genesys, a leader in AI-powered customer experience, seeks a Senior Services Engagement Director in the United States (Remote) to drive enterprise-scale CX transformation. Own services revenue, expand platform adoption, and guide executive stakeholders to measurable business outcomes across complex accounts.
You will lead cross-functional teams, design outcome-driven proposals, and negotiate favorable terms while shaping long-term customer success and retention across global enterprises.
For the Remote AI CX Services Leader — Enterprise Impact position at Genesys, we are reviewing applications now.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote AI CX Services Leader — Enterprise Impact role in the description above.
We appreciate your interest in this position.
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