Business Market Leader - England South BSA Market

About the Company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impacting the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement and career development. Our approach includes clear in-office expectations while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. Internal employees who are currently working from home are still eligible to apply, but if selected for the role you may be required to work onsite in accordance with the workplace excellence policy.

This job is responsible for managing a team comprised of Financial Center Managers and Relationship Managers. Key responsibilities include driving local strategies and tactics surrounding the client experience, deepening and growing relationships and ensuring operational excellence at the market and financial center levels. Job expectations include working across the organization to develop business knowledge and cultivate one team partnership to collectively achieve results.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Champions organizational vision and values executing consistently to drive business results
• Communicates and influences and leads through change
• Manages time and priorities to create biggest impact and reduce variability
• Manages risk and mitigates escalations and identifies resolutions
• Manages strategic partnerships across the organization
• Drives the client experience
• Demonstrates professionalism, confidence and respect in interactions with internal and external stakeholders to ultimately gain credibility and trust

• Opportunity & Inclusion Champion:
  Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data:
  Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator:
  Communicates enterprise decisions, purpose and results, and connects to team strategy, priorities and contributions.
• Risk Manager:
  Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues.
• People Manager & Coach:
  Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward:
  Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader:
  Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes:
  Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships with key partners/clients across and outside of organization
• Displays passion commitment and drive to deliver an experience that improves our clients' financial lives
• 5+ years of demonstrated experience with sales/bank operations and building, leading, managing and coaching a team; in lieu of this requirement, has…