Logistics Manager

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®.

Responsible for the day-to-day operations and continual improvement of the facility including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. Less than 50% of the job responsibilities involve driving or manual labor.

• The expected base salary range for this role is $75,000 - $95,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

• Lead, direct, develop and manage CSC associates.
• Manage associates utilizing Human Resources processes, including quarterly and annual performance reviews (APEX), development plans and top grading.
• Accountable for CSC operational performance, policy deployment, root cause and countermeasure analysis.
• Responsible for implementation of a high standard of customer service in the areas of order taking and customer problem solving.
• Responsible for implementation of market strategies and the "profitable customer and product" philosophy at the local level.
• Develop strategies to improve operations and inventory efficiencies at the CSC level.
• Responsible for the implementation of compensation, freedom to lead and safety per the company’s guiding principles.
• Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.
• Develop annual budget, operational and capital plans for the facility.
• Leverage resources to maximize profits.
• Ensure the appropriate interaction and coordination with sales, customers, RDC managers, and home office.
• Responsible for the protection of company assets and achievement and reduction of cost per delivered unit and hours per unit measured as well as protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc.
• Understand competition in the market.
• Analyze strengths and weaknesses and seek out opportunities.
• Responsible for adherence to governmental regulations.
• Responsible for the execution of product recalls and field quality repairs.
• Ensure that the CSC maintains and projects an image to the industry consistent with the company’s expectations of professionalism, and truck and driver appearance.
• Participate in cross-functional projects to improve company performance.
• Work with Sales Managers to control the costs of special deliveries.
• Provide input regarding market needs as they relate to distribution and service.
• Work with Sales Managers and Sales Representatives to establish the mix of caskets to be inventoried.
• Directly supervises employees.
• Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Other duties may be assigned.

• Education Bachelor's degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of two years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.
• Skills/Experience Microsoft Office – Immediate
  - Required Customer Service Orientation – Expert – Required Verbal and Written Communication – Expert – Required Professional appearance
  - Required Positive Attitude
  - Required Attention to safety – Expert – Required Attention to detail – Expert – Required Knowledge of DOT, FMCSA, and OSHA rules and regulations – Intermediate – Required Team Player
  - Required Travel Employee must be able to travel