Regional Manager - Leisure Inclusive Remote
North Tonawanda, Niagara County, New York, 14120, USA
Listed on 2026-09-20
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Management
Area Manager, BD Manager
Regional Manager
- Leisure & All Inclusive
- Full-Time | Remote
New York, United States | Posted on 09/15/2026
The Staff Pad has partnered with a rapidly growing travel and hospitality organization to identify a high-performing Regional Manager – Leisure & All-Inclusive. This key leadership role will serve asthe day-to-day leader and primary point of contact for the North American Leisure & All-Inclusive teams, driving sales growth, strengthening partner engagement, and supporting continued success across the organization’sport folio of brands.
As a remote leadership role, the Regional Manager –Leisure & All-Inclusive will recruit, develop, coach, and motivate ageographically dispersed team while driving performance against business objectives and strategic goals. The role will oversee team performance,resource allocation, partner engagement, and reporting while building strong relationships with Hilton’s preferred wholesale partners and key stakeholders.
Reporting to the Global Director and Executive Director,as a Regional manager the primary focus is to drive sales, educate travel advisors, and strengthen the organization’s presence in the Leisure andAll-Inclusive segment across the U.S. and Canada. The position requires occasional domestic and international travel for customer meetings, industry events, conferences, FAM trips, team meetings, and other business activities.
Schedule:
Full-Time | Remote
What You’ll Do
Key Responsibility Areas
Team Management / Admin
- Recruit,onboard, train, coach, and develop a high-performing, geographically dispersed team following the organization’s standard process
- Conduct weekly & monthly 1:1s with North America U.S. and Canada Leisure andAll-Inclusive team members to address questions, call files reviews,agencies, and objectives
- Hold weekly 1:1s with the Global Managing Director & Sales team, to review performance, priorities, challenges, opportunities, and development needs
- Facilitate team meetings to communicate priorities, share best practices, recognize achievements, and maintain engagement
- Lead advisor engagement and education initiatives, including FAMs, webinars,training, and TAConnect
- Submit weekly team updates and highlights through Salesforce and ensure team proficiency in Salesforce and Micro Strategy for performance tracking and reporting
- Coordinate monthly TAConnect webinars and ensure consistent team utilization
- Monitor team performance and ensure timely completion of updates, documentation, and quarterly achievements
- Conduct performance reviews and provide ongoing feedback, coaching, and development support
- Maintain accurate Outlook and Microsoft Teams calendars reflecting customer engagement activities
- Monitor team performance and ensure monthly objectives, including calls, meetings,events, training, webinars, and FAMs, are met
- Trackteam activities in ACNH, Lunch & Learn Reconciliation, and other required trackers
- Manage team expenses, approve claims, and resolve discrepancies before submission toHQ
- Coordinate the success of the HFS FAM Playbook and record outcomes
- Maintain All-Inclusive team call files to ensure effective deployment across high-performing accounts
- Providead hoc reports on team activities and performance to the Global Managing Director
- Attend occasional in-person travel advisor engagement events
Analytical & Commercial Responsibilities
- Investigate performance issues, conduct audits, and implement corrective actions with leadership and HR as needed
- Evaluate individual performance through Salesforce and assess the commercial effectiveness of resource deployment
- Optimize team resources and ensure consistent engagement with wholesale partners and agencies
- Analyze market trends, competition, and customer insights to identify growth opportunities
- Expand partnerships, strengthen…
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