Remote Call Center QA Supervisor: Lead Quality & Growth
San Diego, San Diego County, California, 92101, USA
Listed on 2026-09-22
-
Management
-
Quality Assurance - QA/QC
Gainwell Technologies is seeking an experienced Call Center Quality Assurance Supervisor to support California's Medi-Cal program. You will lead a team of QA professionals responsible for monitoring customer interactions, maintaining quality standards, and driving improvements in the customer experience.
You will coach and develop your team, analyze quality trends, lead calibration efforts, and collaborate with Operations, Training, and Leadership to turn insights into measurable performance
Join us at Gainwell Technologies as our next Remote Call Center QA Supervisor:
Lead Quality & Growth in West Sacramento, CA, United States.
The position is based in West Sacramento, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 58.000 - 83.000.
We aim to respond to suitable candidates as soon as possible.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).