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Remote Call Center Team Lead - Drive KPIs & Growth

Remote / Online - Candidates ideally in
Lakeland, Polk County, Florida, 33801, USA
Listing for: American Behavioral Research Instit
Full Time, Remote/Work from Home position
Listed on 2026-09-22
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
A leading behavioral research organization is seeking an experienced Call Center Team Lead in Boca Raton, Florida. This remote position will involve overseeing daily operations, managing staff, and maximizing efficiency. Responsibilities include training team members, creating performance goals, and reporting on productivity. Strong leadership and customer service metrics knowledge are essential for this role.
This posting is for the Remote Call Center Team Lead - Drive KPIs & Growth role at American Behavioral Research Instit, based in Boca Raton, FL, United States. If your experience matches this role, we encourage you to apply. All applications are reviewed carefully by our team. This is a Full Time role. The position is based in Boca Raton, FL, United States.

This opportunity is part of our work in Management & Operations.
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