Director of Call Center Ops; Remote
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-09-24
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Management
Project & Program Management, HR Manager
Centerfield is seeking an operational, high-velocity HR Director, Call Center Operations to lead people operations across a fast-paced, multi-site US call center network. In this remote role, you will ensure frontline workforce strategy drives peak performance, retention, and compliance.
Leading a team of HR Partners, you will oversee day-to-day HR execution for high-volume sales and support teams, from coaching to investigations, attrition mitigation, and staffing ramps across time zones.
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