Remote Global CS Leader: Drive Retention & Growth
Los Angeles, Los Angeles County, California, 90001, USA
Listed on 2026-09-24
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Management
Client Relationship Management
Phocas Software is seeking a visionary Head of Customer Success to own GRR and drive proactive retention across regions. You will design scalable CS methodologies, build future leaders, and partner with Sales, Professional Services, Support, and Product to ensure customers realize value and renewals are earned.
The role requires strategic oversight, operational rigor, and global collaboration to scale our CS organization and protect a retained customer base as Phocas grows.
We are seeking a motivated Remote Global CS Leader:
Drive Retention & Growth to join Phocas Software in Costa Mesa, CA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Global CS Leader:
Drive Retention & Growth role in the description above.
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