General Manager; Floating), HOA

Description

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a Roving General Manager for our Los Angeles, Urban Division
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Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve.

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at  visit our social media platforms:

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

PMP is looking for service-centric, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable association clients.

Position

Description:

PMP’s Roving General Manager is responsible for providing support to the on-site management teams in the Urban Division; a division dedicated to mid and high-rise buildings with on-site staff and lifestyle centric service. The position is a hybrid-remote role that will require work in the divisional office, on-site at properties, and work from home. The ideal candidate will possess strong leadership and communication skills, extensive financial and budget experience, a detailed knowledge of building maintenance, a positive demeanor with a passion providing extraordinary customer service.

• Provide extraordinary customer service to residents, guests, Board Members, and vendors, ensuring PMP’s service standards are maintained during periods of General Manager absence or transition.
• Serve as the acting On-Site General Manager for assigned communities during scheduled and unscheduled absences of the on-site manager, ensuring continuity of leadership, operational stability, and responsiveness to Board and resident needs.
• Conduct scheduled property visits to collaborate with on-site teams, perform common area inspections, and complete maintenance and compliance tours to ensure adherence to association standards and governing documents.
• Monitor and advance progress on the Association’s Action Item Tracker, working with on-site teams and vendors to ensure timely completion of Board directives, maintenance initiatives, and operational priorities.
• Maintain organized Association books and records, ensuring compliance with legal requirements and PMP standards for both electronic and physical documentation.
• Prepare Board Packets and supporting documentation in advance of Board Meetings, ensuring materials are complete, accurate, and delivered in accordance with established timelines.
• Attend and facilitate Board Meetings when covering for the General Manager, supporting productive discussions and documenting key decisions and…