Remote CS Manager — Lead Global DTC Excellence
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-25
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Management
MNY Ventures is seeking a Customer Service Manager to build scalable SOPs, QA systems, and performance frameworks for a rapidly growing support team. You will manage the DTC group (38 agents) and oversee Amazon/Tik Tok Shop teams, implementing high-leverage systems to improve key metrics.
You will recruit, develop leadership, and own KPI dashboards while delivering reports to founders. Remote role with EST hours, focusing on reducing churn and increasing customer lifetime value through strong
For the Remote CS Manager — Lead Global DTC Support Excellence position at Embedded Shishya, we are reviewing applications now.
Consider building your career as a Remote CS Manager — Lead Global DTC Support Excellence at Embedded Shishya.
The Remote CS Manager — Lead Global DTC Support Excellence position in the Management & Operations, Sales field is open for applications.
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