Remote Team Lead - Customer Experience & Operations
Covington, Kenton County, Kentucky, 41011, USA
Listed on 2026-09-26
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Management
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Customer Service/HelpDesk
First Source Healthcare is hiring a Team Lead for full-time work-from-home operations across our service and hospitality environments. You will inspire and manage a team of customer service associates to deliver consistent, high-quality guest experiences and manage daily operations.
You will monitor KPI/SLA performance, coach staff, handle escalations, coordinate with HR and admin, and organize training, shifts, and team meetings to ensure efficient, compliant service delivery and strong team
We are seeking a motivated Remote Team Lead
- Customer Experience & Operations to join Firstsource in Louisville, KY, United States.
Join us at Firstsource as our next Remote Team Lead
- Customer Experience & Operations in Louisville, KY, United States.
We are currently recruiting a Remote Team Lead
- Customer Experience & Operations for our team in Louisville, KY, United States.
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