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Remote Enterprise Customer Success Director — AI & Strategy

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Genesys
Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • Management
    Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 136000 - 226000 USD Yearly USD 136000.00 226000.00 YEAR
Job Description & How to Apply Below
Position: Remote Enterprise Customer Success Director — AI Growth & Strategy
Location: New York

Genesys is seeking a senior enterprise customer success leader to own strategic partnerships, drive adoption and expand revenue across a global portfolio. You will directly influence revenue growth and customer outcomes by shaping how organizations realize the full potential of AI-powered CX solutions.

You will act as a trusted advisor to executive stakeholders, guiding transformation strategies while aligning cross-functional teams to deliver measurable value throughout the customer lifecycle.

The Remote Enterprise Customer Success Director — AI Growth & Strategy role at Genesys is now open for applications in United States.

The Remote Enterprise Customer Success Director — AI Growth & Strategy position in the Management & Operations, Sales field is open for applications.

We have an opening for a Remote Enterprise Customer Success Director — AI Growth & Strategy in United States within Management & Operations, Sales.

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