Remote Customer Engineering Manager Lead Enterprise
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-09-29
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Management
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Engineering
Cortex is hiring a Manager of Customer Engineering to lead and grow the Customer Engineering team while remaining hands-on with the most complex technical work. You will balance people management, coaching, and setting the technical bar for the team.
You will collaborate with Engineering and Product to translate customer patterns into product feedback, own escalation processes, and drive process improvements across the customer support function. This remote role supports US-wide teams."
We are currently recruiting a Remote Customer Engineering Manager Lead Enterprise Support for our team in United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
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