Operations Supervisor - ACH; Remote

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Lead daily operations across one or more teams while ensuring work is completed accurately, efficiently, and on time. You’ll coach and develop employees, manage workflows, and partner with other teams to improve processes and service. This is an opportunity to make a direct impact on team performance and operational excellence.

• Lead daily operations by setting priorities, assigning work, and managing workflows to meet service and productivity goals.
• Coach and develop employees through regular feedback, mentoring, training, and performance conversations.
• Build a strong team by supporting hiring, onboarding, recognition, development, and employee engagement.
• Monitor processes and performance to identify issues, address challenges, and maintain service standards.
• Ensure operational procedures, controls, security requirements, and audit standards are followed.
• Identify opportunities to simplify processes, improve efficiency, and strengthen the overall customer and employee experience.
• Partner with teams across the organization to improve workflows and implement effective solutions.
• Stay current on industry practices and technology to support continuous improvement and team development.

• Associate’s degree or equivalent combination of education and experience.
• 3+ years of leadership experience, such as a lead, supervisor, work director, or team manager.
• Experience overseeing workflows, coaching employees, and driving team performance in an operations, service, or production environment.
• Preferred 5+ years of experience in banking operations or financial services.
• 5+ years of experience working in a regulated environment with established controls and compliance requirements.
• 5+ years of experience working across multiple operational functions or business areas.

At Associated Bank, you’ll have the opportunity to lead a team, improve processes, and make a meaningful impact on how we serve our customers. We support your growth through coaching, collaboration, and opportunities to build new skills.

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

$52,430.00 - $89,880.00 per year

To support our recruiting process, we may use artificial intelligence ("AI") or automated technologies to collect, organize, sort, and analyze information submitted by applicants. These tools may assist our Talent Acquisition professionals in identifying applicants who appear to satisfy the minimum qualifications for a position. AI is not used to make employment decisions on behalf of Associated Bank. No applicant will be selected or rejected solely based on the output of an AI tool.

Hiring decisions are made by Associated Bank personnel who review applicant information and exercise…