Medicare Call Center Manager — Remote Leadership & Quality
Hayden, Kootenai County, Idaho, 83835, USA
Listed on 2026-10-02
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Management
Healthcare Management -
Healthcare
Healthcare Management
Humana Inc. seeks a Manager for the IFG Agnostic Call Center to lead Medicare call center operations, ensuring SLAs, KPIs, and quality while maintaining CMS/HIPAA compliance.
The role requires 2+ years in healthcare call center leadership, Medicare experience, and quarterly travel. Open enrollment hours may extend; remote work with periodic travel to Humana offices is possible. 40 hours weekly with a strong focus on member experience.
We have an opening for a Medicare Call Center Manager — Remote Leadership & Quality in Boise, , United States within Management & Operations, Sales.
As a Medicare Call Center Manager — Remote Leadership & Quality, you will play an important part at Humana Inc in Boise, , United States.
We invite applications for the Medicare Call Center Manager — Remote Leadership & Quality position located in Boise, , United States.
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