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Senior Director, Customer Success — Remote Leadership

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Housecall Pro
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Management
    General Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 103000 - 136000 USD Yearly USD 103000.00 136000.00 YEAR
Job Description & How to Apply Below

Housecall Pro is seeking a Senior Director of Customer Success to define the strategic vision for the department and drive retention across the customer journey. You will lead a large team of CS managers, collaborate with product, sales, and operations, and establish KPIs to measure success while advocating for customer needs in executive decisions.

This role offers equity and a strong growth trajectory. The position emphasizes building a proactive customer success culture, scaling operations,

The Senior Director, Customer Success — Remote Leadership role at Housecall Pro is now open for applications in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Director, Customer Success — Remote Leadership role in the description above.

Position Requirements
10+ Years work experience
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