Remote Medicare Call Center Leader
Fernley, Lyon County, Nevada, 89408, USA
Listed on 2026-10-02
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Management
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Customer Service/HelpDesk
Humana Inc. is seeking a Manager for the IFG Agnostic Call Center to lead day-to-day operations of the Medicare call center, handling inbound and outbound activities, enrollments, and member inquiries.
You will ensure SLAs, monitor staffing, and drive process improvements in a remote-capable, fast-paced environment. You will oversee CMS and HIPAA compliance, partner with Compliance, coach supervisors, analyze KPIs, and prepare senior leadership reports.
This Full Time opening is for the Remote Medicare Call Center Leader role at Humana Inc.
We are seeking a motivated Remote Medicare Call Center Leader to join Humana Inc in Carson City, NV, United States.
Consider building your career as a Remote Medicare Call Center Leader at Humana Inc.
The Remote Medicare Call Center Leader position in the Management & Operations, Sales field is open for applications.
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