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Remote Team Lead, Enterprise Customer Support

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: Keyfactor, Inc.
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 79000 - 119000 USD Yearly USD 79000.00 119000.00 YEAR
Job Description & How to Apply Below

Keyfactor is hiring a Team Lead, Customer Support to guide regional Tier 1–3 teams and manage escalations across EMEA/APAC/US. You will drive service quality, mentor engineers, and collaborate with product and engineering to resolve complex issues.

You will lead a collaborative, customer-centric team in a remote, globally distributed environment, focusing on improving support metrics and customer satisfaction.

We are looking to fill the Remote Team Lead, Enterprise Customer Support position at Keyfactor, Inc. in United States.

Join Keyfactor, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Team Lead, Enterprise Customer Support role at Keyfactor, Inc., based in United States.

The Remote Team Lead, Enterprise Customer Support role at Keyfactor, Inc. is now open for applications in United States.

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