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Remote VP of Member Experience & Scale

Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listing for: Guardian Service Holdings LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 180000 - 280000 USD Yearly USD 180000.00 280000.00 YEAR
Job Description & How to Apply Below

Guardian Service is seeking a Vice President of Member Experience to build and scale a best-in-class member experience organization. This remote, full-time leadership role will transform today’s servicing function into a scalable operation capable of supporting rapid growth while maintaining exceptional service standards.

You’ll lead cross-functional teams, implement AI and automation, and create operating systems, playbooks, and performance culture to deliver voice-of-the-customer excellence at

We are seeking a motivated Remote VP of Member Experience & Scale to join Guardian Service Holdings LLC in NC, United States.

The following position is for a Remote VP of Member Experience & Scale with Guardian Service Holdings LLC.

Our group is growing, and we are hiring a Remote VP of Member Experience & Scale in NC, United States.

This Full Time position is for the Remote VP of Member Experience & Scale role at Guardian Service Holdings LLC.

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