Senior Manager, Change Management & Communications- Remote

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Senior Manager Boston, MA, US

3 days ago Requisition

Salary Range: $92,000.00 To $ Annually

Senior Manager, Change Management & Communications
Our Organization

CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system. CDP currently provides more than 230 NPR and PBS public media organizations (PMO’s) with outsourced marketing, data analytics, fundraising, and technology services. These services help PMO’s raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement.

Since its inception, CDP has delivered more than $1 billion in membership revenue for local PMO’s participating in its services and has become the most widely adopted Public Media service in the history of public media.

Just as CDP is committed to supporting public media organizations around the country, we are equally committed to supporting each of our team in their own professional development.

The Senior Manager, Change Management & Communications leads the planning and execution of organization-wide change management and internal communications efforts in partnership with and under the strategic direction of the Senior Director, Organizational Intelligence & Development. This role applies CDP’s established change management approach, independently leads assigned work streams, advises leaders and initiative owners, and helps employees and managers successfully navigate and adopt change.

Working across functions, including in close partnership with the Chief People Officer, the Senior Manager translates organizational priorities into coordinated, practical, and inclusive strategies that support employee experience, culture, organizational development, and workforce initiatives. The role balances strategic thinking with hands‑on execution, developing actionable plans, effective communications, and measurable approaches to engagement and adoption.

The ideal candidate is an experienced change leader, skilled communicator, and trusted advisor who can influence across functions, manage complex initiatives, and build clarity and engagement in an evolving organization.

• Operationalize CDP’s established change management framework and recommend improvements to related standards, tools, templates, and resources.
• Lead change intake and scoping for assigned requests, assess the level and type of support required, and make recommendations to the Senior Director regarding priorities, sequencing, and capacity.
• Design tailored change strategies for complex, cross‑functional initiatives while maintaining alignment with enterprise standards and organizational priorities.
• Develop comprehensive change plans, success measures, and implementation roadmaps for complex initiatives.
• Facilitate leadership discussions, stakeholder workshops, and cross‑functional planning sessions to build alignment and drive decision‑making.
• Advise initiative sponsors and leaders on change impacts, engagement strategies, and adoption approaches.
• Monitor organizational adoption, identify barriers to success, and recommend mitigation strategies.

• Lead the development and coordination of communication strategies that support understanding, readiness, and adoption across Teams, email, live meetings, the intranet, and other internal channels.
• Ensure communications are aligned across audiences,…