Remote Operations Lead, Customer Support & Coaching
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-10-02
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Management
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Customer Service/HelpDesk
Trans Union is seeking an Associate Lead, Customer Support Operations to guide a team of 12–16 Incident Coordinators in a remote setting with occasional in-person events. The role emphasizes coaching, performance management, and customer-centric service delivery across multi-channel support.
You will drive metrics, QA, and stakeholder collaboration while promoting an inclusive workplace and adherence to governance and SOPs. Excellent communication and leadership experience are essential.
We are looking to fill the Remote Operations Lead, Customer Support & Coaching position at Remote Worker LTD. in United States.
The following position is for a Remote Operations Lead, Customer Support & Coaching with Remote Worker LTD.
Our group is growing, and we are hiring a Remote Operations Lead, Customer Support & Coaching in United States.
This Full Time position is for the Remote Operations Lead, Customer Support & Coaching role at Remote Worker LTD.
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