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Remote Medicare Call Center Manager

Remote / Online - Candidates ideally in
Makakilo, Honolulu County, Hawaii, USA
Listing for: Humana Inc
Full Time, Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 70000 - 143000 USD Yearly USD 70000.00 143000.00 YEAR
Job Description & How to Apply Below
Location: Makakilo

Humana Inc. is seeking a Manager for the IFG Agnostic Call Center to oversee day-to-day operations of the Medicare call center, guiding inbound/outbound calls, enrollments, and member inquiries in a remote environment.

You will drive KPI performance, QA, and CAHPS/STAR initiatives, ensure CMS/HIPAA compliance, and lead coaching of supervisors and agents. Occasional travel to Humana offices for training may be required.

This Full Time position is for the Remote Medicare Call Center Manager role at Humana Inc.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Honolulu, HI, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 70..

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