Head of Product Support — Remote, Scale & Strategy
Washington, District of Columbia, 20022, USA
Listed on 2026-10-02
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Management
Project & Program Management, Operations Management
United States Digital Space LLC is seeking a Head of Product Support to define and scale a world-class Product Support organization. You will lead a cross-functional team of specialists, engineers, and operations professionals, driving a customer-obsessed and data-driven support function aligned with product strategy.
The role focuses on scalable systems, SLAs/SLOs, automation, and proactive customer education to reduce support volume while elevating customer experience.
The Head of Product Support — Remote, Scale & Strategy position in the Management & Operations, Sales field is open for applications.
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This posting is for the Head of Product Support — Remote, Scale & Strategy role at United States Digital Space LLC, based in United States.
We are looking to fill the Head of Product Support — Remote, Scale & Strategy position at United States Digital Space LLC in United States.
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