Supervisor Client Services; Fully Remote

• Manage and carry out personnel actions for direct reports, including hiring, training, scheduling, and performance management.
• Monitor team performance, provide on-the-spot coaching, and address escalated calls from employers and brokers.
• Foster a positive, engaging remote culture that empowers team members to thrive.

• Experienced in customer service or operations with 4+ years in a leadership role.
• Technologically savvy, with proficiency in tools like Teams, Outlook, and Power BI.
• Excellent communication skills and a passion for delivering stellar client service.

• Remote-first culture with an immersive onboarding experience and opportunities for professional growth.
• Comprehensive benefits package including uncapped PTO, parental leave, and tuition assistance.
• A mission-driven organization committed to improving healthcare for American families.

Health Equity is a healthcare financial technology company focused on empowering consumers to manage healthcare spending and saving through HSAs and related accounts. The company is driven by a mission to save and improve lives, fostering a culture that values authenticity, courage, and a commitment to making a difference.