Remote Lead Director, Patient & CX Strategy
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-10-03
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Management
Healthcare Management -
Healthcare
Healthcare Management
Oak Street Health, part of CVS Health, is seeking a Lead Director, Patient Experience to drive strategic initiatives across patient experience, CAHPS, and portal initiatives. The role partners with cross-functional leaders to improve NPS, membership, and payer quality outcomes while overseeing a growing team.
The ideal candidate has 7+ years in strategy and healthcare operations, executive communication skills, and a track record of delivering scalable improvements.
We are currently recruiting a Remote Lead Director, Patient Experience & CX Strategy for our team in IL, United States.
Our team is growing, and we are hiring a Remote Lead Director, Patient Experience & CX Strategy in IL, United States.
This role is for the Remote Lead Director, Patient Experience & CX Strategy role at CVS Health Corporation.
We are seeking a motivated Remote Lead Director, Patient Experience & CX Strategy to join CVS Health Corporation in IL, United States.
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