Remote Medicare Call Center Manager
Gillette, Campbell County, Wyoming, 82718, USA
Listed on 2026-10-03
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Management
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Customer Service/HelpDesk
Humana Inc. seeks a Manager, IFG Agnostic Call Center to lead the Medicare call center operations handling inbound health plan inquiries. You will ensure service levels, drive process improvements, and maintain compliance with CMS and HIPAA guidelines.
You will coach supervisors, manage KPIs, and coordinate with cross-functional teams during open enrollment and peak periods. Travel quarterly may be required while maintaining a remote-enabled workflow.
For the Remote Medicare Call Center Manager position at Humana Inc, we are reviewing applications now.
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This posting is for the Remote Medicare Call Center Manager role at Humana Inc, based in Cheyenne, WY, United States.
We are looking to fill the Remote Medicare Call Center Manager position at Humana Inc in Cheyenne, WY, United States.
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